We have multiple support plans -
Basic (free)
- This plan provide the very basic support. Recommended for personal use.
Developer
- This plan provide support for development and tetsing environment.
Business
- It provide support for production level.
- It provide 24/7 support.
- Provide Team Accountant Manager support
- Practice Guidance
- Faster response than development plan
- Infra management support
Enterprise on Ramp
Enterprise
- AWS concierge support which is a premium support plan for Enterprise
The cost and the features increase (top to bottom) and decrease (bottom to top)